PRIVACY POLICY

We at Hope Environmental Ltd fully respect your right to privacy. Any personal information which you provide to us will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts 1988-2018.

This privacy policy describes how collect, use and share your personal data. Please read the following carefully to understand our practices regarding your personal data.

The controller of your personal data for purposes of data protection law is Hope Environmental Limited a company incorporated in Ireland with company number XXXX with a registered office at XXXX


This privacy policy describes our use of personal data in relation to our website at HopeEco.eu.  


We use your personal data only as described in this privacy policy. We do not sell your personal data or share it with anyone.

Information We Collect

Personal Data You Give Us. Personal data you give us includes:

  • Identity information, such as your name and other demographic information.

  • Contact information, such as your name, billing and shipping addresses (postal/eircode), email address and telephone number.

  • Profile information, such as your username and password.

  • Financial information, such as your payment card details.

  • Transaction information


We use your personal data to process your orders and payments for goods using the Shopify platform and to deliver and/or provide those goods and services to you.

To operate the Site and our business we may use your personal data:

  • to provide you with a customer account, including to make future ordering on our Site more efficient for you;

  • to ensure that content from our Site is presented in the most effective manner for you and for your computer;

  • to customize and optimize the mobile version of our Site;

  • to contact you where you have requested information from us or have reported a problem with our Site; and

  • to notify you about changes to our products and service.

If you request information from us, register for an account on the Site, purchase one of our products we may send you marketing communications if permitted by law, but you will be able to opt out.

For security, compliance, fraud prevention and safety

We use your personal data as we believe necessary or appropriate to (a) implement and operate security measures designed to protect the Site and your personal data; (b) enforce the terms and conditions that govern the Site or other services you have requested; (c) protect our rights, privacy, safety or property, and/or that of you or others; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

We use your personal data as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

We will request your consent to use your personal data where required by law, such as where we use certain cookies or similar technologies or would like to send you certain marketing messages.  If we request your consent to use your personal data, you have the right to withdraw your consent any time in the manner indicated when we requested the consent or by contacting us.

All payment processing is handled on our behalf by a third party (Stripe, PayPal, Apple Pay and Google Pay).

Unfortunately, the transmission of information via the internet is not completely secure and no security measures can guarantee the protection of your personal data. Although we use various technical and organizational measures designed to protect your personal data, we cannot guarantee its security; any transmission is at your own risk.

Never send your bank or credit card details to us by email or other than by the form on our Site which requests payment details. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never, ever ask for sensitive information via email.


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by clicking the unsubscribe link contained in marketing emails, or contacting us.


We reserve the right to modify this privacy policy at any time. Any material changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or other reasonable means.


We are required to inform you of the legal basis of our processing of your personal data, which are described in the table below.  If you have questions about the legal basis of how we process your personal data.